IFE Technician - 1403953

Job Description - IFE Technician (1403953) Job Description  IFE Technician - 1403953 Regular Employment - Full-time Job Family  07 - Customer Service Primary Location  UK-Greater London-London Organization  Thales UK   Job Posting  02-Sep-2014, 3:28:59 PM Unposting Date  Ongoing     Thales is looking to recruit an IFE Maintenance Technician in London Heathrow on a permanent full time contract.  This would suit someone who is customer service focused and already has aircraft maintenance experience. The IFE Maintenance Technician role covers the management of daily scheduled and unscheduled maintenance events for Aircraft equipped with Thales TopSeries In flight entertainment. Coordinate with Airline and Thales personnel to ensure aircraft maintenance issues are resolved as per the agreed contractual obligations.  This role is part of a team of other Maintenance Technicians which operate shift cycles. Key Responsibilities and Tasks: Implement and manage processes which establish accurate planned and unplanned maintenance activities for all aircraft fitted with Thales TopSeries IFE system. Implement processes for identifying accurate material/spares requirements and quantities to support aircraft maintenance. Carry out maintenance activities on Aircraft in accordance with approved documentation. Be the point of contact “airside” for IFE maintenance activities whilst on shift and co-ordinate with airline staff Support the technical team in capturing and investigating issues seen in service  Support management in the continuous improvement of maintenance activities  Experience, Skills and Qualifications: Essential Experience in aviation line maintenance operation Good AIRMANSHIP qualities The candidate should possess a high level of computer competency Forecasting and work planning experience Excellent verbal and written technical communication  ONC, NVQ, C&G Driving licence  Desirable A license - CAA Leadership skills  HNC TCA approval Computing or Software diploma In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Vetting Agency. At Thales we provide CAREERS and not only jobs. With Thales employing 68,000 employees in 50 countries and 43% of all Thales UK roles being filled via internal movements our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Thales UK touches all of our lives, every day. Our expertise in secure network communications, for example, safeguards as many as 3.7 billion BACS transactions, worth around £1 trillion, every year. We are a leader in onboard equipment for civil and military aircraft. What we do  Thales UK: Aerospace One of the world's only technology providers serving both the civilian and military markets, Thales UK is a key participant in an extensive range of major aircraft programmes. Guiding, protecting, equipping, tracking, controlling – Thales’s technology is making fixed and rotary wing aircraft of all types safer and more efficient, all around the world. Thales UK: Defence  Thales UK provides armed forces with crucial military technology, including sophisticated Command, Control, Communications, Computers, Intelligence, Surveillance, Targeting Acquisition and Reconnaissance (C4ISTAR) systems. The aim: to provide a cohesive, rapid response capability to protect our service personnel and defend national interests. Thales UK: Security  Thales is acknowledged as a world leader in the design and supply of mission critical systems for promoting the safety and security of people and places. From complex transport systems to powerful encryption technology, and from advanced telecoms solutions through to full flight simulators, Thales is helping make the world a safer, more secure place. Thales UK: Transport Transport networks around the world rely on technology and systems expertise from Thales for safety, reliability and optimised capacity. Our main markets in the UK are urban rail, mainline rail and roads, where our solutions include signalling (train control, axle counters, interlockings, train protection and warning systems, services), supervision and control, integrated communications, security and information management. Thales UK Key Facts  Thales UK has earned 79 Queen's Awards for Technology and Export Thales has invested more than £2bn in the UK within the last 10 years  Thales embodies many famous companies, including Racal, Shorts Missiles, Pilkington Optronics, Redifon MEL, Thomson Marconi Sonar, Thorn Missile Electronics, Avimo, Helio and others